Deliveries & Returns - Eclectic Quarters

Deliveries & Returns

Collection

Collections can be made from us here in Drogheda, by appointment only. If you wish to collect in person then please select "Collection in Person" from our shipping methods before paying for your items and then email us with dates and times you'd like to collect. (Items not collected within 14 days will be refunded and re-listed for sale)

Making your own arrangements

You may wish to make your own courier arrangements to collect your purchase from us and we will try to accommodate all reasonable plans, but please contact us beforehand to make arrangements. (Items not collected within 14 days will be refunded and re-listed for sale

Eire and Northern Ireland delivery

For smaller packages, which are able to be posted, we offer free postage through our nominated postal couriers, who will make every effort to get goods to their intended recipient. It is the recipient’s responsibility to ensure that they are available to receive the goods when they are delivered. We offer a delivery service for larger items within a 85km radius of Drogheda only. (Deliveries within a 35km radius of Drogheda, Co. Louth is €30.00 and deliveries within a 85km radius of Drogheda, Co. Louth is €50.00). Delivery quotes are based on a single item, any additional items will charged at a 50% reduction. This service is for ground floor delivery only and may take up to three week's to dispatch to you, but we will always keep you up to date and will give you a week's notice before delivery. Please note that someone will need to be present to assist the driver with any necessary lifting, unless otherwise agreed. If we have to rearrange a delivery as there is no one available at the time of delivery to accept the good's, then you'll be charged again for the next available delivery service. All special delivery should be discussed with us before any purchase is made. Please enquire for a specific quote.

Overseas deliveries

At this point we are sorry to say that we do not offer international shipping, so overseas shipping should be discussed before any purchase is made. Please enquire for a specific quote.

Returns

Satisfaction is of the utmost importance to us and we hope that you will be delighted with your order. However if not then you should notify us immediately, or in the unlikely event that your goods have arrived damaged, please contact us within 7 working days of receipt of delivery if you wish to return goods to us.
Any purchased merchandise returned to us must be in saleable condition, with the original packaging where appropriate. If the returned goods does not reach us in corresponding saleable condition and in their original packaging then your right to a full refund may be effected. Refunds or exchange will exclude any delivery charges which have previously been incurred. The returned goods are the responsibility of the purchaser until received by us. The cost of returning goods is at the expense of the purchaser. We ask that the purchaser check the measurements to ensure that they will fit into your space before making a purchase. We reserve the right to charge a 25% restocking fee for any items returned, with the cost of delivery to us to be borne by the purchaser unless otherwise agreed with us.

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